Enable or Disable Microsoft Customer Experience Improvement Program

Microsoft includes a component in Windows 7 called the Customer Experience Improvement Program that sends back usage data along with error information you may encounter. Microsoft has dedicated a page to answer any questions and details what the program is all about. Some people, however, would rather keep any and all information on their PC without sending anything back to Microsoft. Personally, I take part in these programs to help with future versions and updates to the software. For those that want to disable it, here is how.

1. Open the Start menu, and type Customer Experience Improvement Program. Click on the first entry (it may appear before you finish typing).

2. Select “No, I don’t want to participate in the program.”. Then click “Save Changes“.

Thats it. To enable or re-enable the feature do the same thing, but select the first option.

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  • Mr. J.C. Bradshaw

        I don’t buy this garbage. Why? I have photographic evidence of Microsoft’s illegal Break and Enter in MY PC that is still trying to run that abortion called Vista.  Abortion? Yes.  If Ford built cars like you people build OS’, there would be blood and death scenes at at every intersection in my city.  Exaggeration? NO!  In the 3 years I have owned a tricked-out, top of the line, HP HDX-18 Notebook , the longest I have been able to keep the thing running has been 3 MONTHS. I HAVE RE-LOADED IT WITH VISTA DISKS I HAD TO PURCHASE, a total of 23 times in 44 months.  Am I inept… perhaps a PC Newbie? No.  I am  – and have been – an IT for Big Blue since 1973. I ran computers from the .086 Simplex right through every generation of chip that has come down the turn pike.  I was around at the beginning of DOS.  I met Bill at various trade shows when he was a rude, pushy, unkempt SMELLY little jerk begging for scraps at IBM Kiosks.  He was a jerk then, a jerk now, and anything he bore whether biological  or corporate, simply HAS to reflect the nature of him. Now back to your Vandalizing of my latest Notebook..
    4 days ago a pop-up appeared  every 19 minutes and 10 seconds ( I idly sat by and marked the time for 1.5 hours) pleading with me to join the CEIP. No matter how often I clicked No and saved it, 19 minutes and 10 seconds later there it was.  A smile crept across my face at such an amateurish Malware attack from of all people or entities but Microsoft!
        After I had a bowl of soup, I walked into the Tasks Listings and looked into the Administrators section and ..ooops.. there YOU were!  A task designed to trigger every 19 minutes built under the hidden Administrators account – MY ACCOUNT IN MY PC – and the Malware/Spyware /Audit every 10 minutes; was set to end NEVER.  It had 8 triggers and a REPRODUCTION IN A QUE to run multiple, parallel Clones of the Task should someone discover it.  I quickly disarmed it (your boys or the scripting that could have been inside a so-called Update for MY benefit was not all that good…) and I took JPGs of each Title, Description and Notation and Setting – all the cheek that you boneheads left – at each step of my dismantlement of MicroThugs Illegal Break and Enter along with the evidence of  Willful Vandalism of MY property. 
       I have learned to build what I call a Super-Administrators Account since the advent of NT  to manipulate each MSoft OS since then to have your OS do things more efficiently for me.  This Super Admin account even overrides your highly vaunted NT AUTHORITY with little difficulty.  So, does an Update with a concealed Script or real, live MicroThugs setting Scheduled Tasks that require the use of the embedded SQL and a System 32 program  weighing in at 212KB named WSQMCONS.EXE ring any bells?  Probably not. Ask around though.  It’s a method that reeks like Bill used to, and is used to coerce your poor,dumb and loyal customers coerce a person into caving in, and signing up for your – and no one knows euphemisms or can tell a lie like Gates and MS – “Customer Experience Improvement Program”.  The only ‘Customer’ in that self-serving program is Microsoft.  The only Experience the poor, dumb, loyal User gets is a BAD one.
       Well, you are getting away with it in the land of the free and the home of the brave, but Canada’s Criminal Code takes a very dim view of the information theft and vandalism of personal property.  Here, and it is inevitable, you will find Parliamentary Law will come down on Microsoft like a ton of bricks in a CANADIAN COURT OF LAW. 
        All the 49 pages of Microsoft’s defense of the CEIP program ‘as a means to ensure my Hewlett-Packard loaded and set of Authentic Vista Discs are not fake – or I am not making a living counterfeiting non-standard Vista install disks to the less then 1800 people WORLD WIDE (info from HP USA) who own this very special , ordered Notebook is too ludicrous to even be in an old Monty Python skit.
         As to me? Here, let me help you with your espionage.  My name is Mr. Jeffrey Joseph Christopher Augustine Bradshaw.  I am 59, born August 4th at 0214 hours at the Royal Alexandra Hospital in Edmonton, Alberta, Canada (you might just know where that is).  I live in Suite 702, 9808-103 Street NW Edmonton, AB, Canada, T5K 2G4.  I can be reached at  [ jc.bradshaw@shaw:disqus Finally.ca ].  The Model Descriptive of this Notebook is HP HDX18, Product Number: NK148AAR  Serial Number: 3CX9282R4N
    and the Service ID is 21218.  Now, as to the Official, Genuine, Authentic, Real Microsoft Product Key (for this useless OS that takes too much space from my Linux OS) it is: KJBBJ-KM9PD-DQ64M-KDJY4-WF6R8…and yes, I do Activate it each and every time.  I also Re-register it with HP each and every time in order to get a point across.
       Finally, I will draw this bitter, angry communique to a close – although I doubt anyone reads these things – According to ipconfig and confirmed by SIW, here is – I am sure what you already know – but just in case:

    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:Windowssystem32>ipconfig

    Windows IP Configuration

    Wireless LAN adapter Wireless Network Connection:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :

    Ethernet adapter Local Area Connection:

       Connection-specific DNS Suffix  . : ed.shawcable.net
       Link-local IPv6 Address . . . . . : fe80::692e:4053:7294:30f%10
       IPv4 Address. . . . . . . . . . . : 70.74.174.42
       Subnet Mask . . . . . . . . . . . : 255.255.252.0
       Default Gateway . . . . . . . . . : 70.74.172.1

    Tunnel adapter Local Area Connection* 6:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : ed.shawcable.net

    Tunnel adapter Local Area Connection* 7:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :

    Tunnel adapter Local Area Connection* 11:

       Connection-specific DNS Suffix  . : ed.shawcable.net
       IPv6 Address. . . . . . . . . . . : 2002:464a:ae2a::464a:ae2a
       Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301

    Tunnel adapter Local Area Connection* 12:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :

    C:Windowssystem32>^A–

    PS: If you need copy of the photos of your company’s handy work, I would be happy to send them right to your personal e-mail address – but watch out!  You never know what can be in those things..

    With disgust and utter contempt, I remain,

    Mr. J.C. Bradshaw
     

  • Anonymous

    I am in no way affiliated with Microsoft, but I am sure they would appreciate the input. Although, there has been a lot of third party research into what comes and goes from a fresh Windows install, including the Customer Experience. So far, what you are suggesting has not been found. If you have solid evidence of the CEIP causing the issues you describe, I’d be happy to look over the evidence and see what I could find. Screenshots, LAN packet grabs, etc.. It should not be happening that way, and if it is, I’d like to see it fixed, either through Microsoft or other means.

    You can email me directly at dharper@mstechpages.com, as well. I will also forward this to your email that you included in the comment.

  • Neil

    thats all there is to it? Crap! I have just recieved an error message that the setting cannot be changed…no explanation. Nothing! 

    Well I don’t have to put up with this shit and I will make sure everyone knows about it…I think its time to rumage around in the registry and/or do some further investigation into why this has happened.

  • Lyneab

    Yeah, it’s pretty obvious that it still collects information.  What the heck? 

  • Corey

    I was able to run Task Scheduler as an admin and disable CEIP, I was not able to select non participation through the CEIP interface as I shuld hve been able to do. I will keep an eye on this, to see if it remains disabled.