Support has ended for Windows Vista with no service pack installed. While Microsoft has the no-support going on, they have changed their support policy to offer limited support for it’s products. Windows 2000 and XP SP2 support ends this July. Make sure you update your operating system with the newest service pack to remain eligible for full support from Microsoft. Out of all the support I’ve done with many home, small business and enterprise infrustructures, I’ve only had to call Microsoft once. In the end, I was able to fix it by myself.
Microsoft listened carefully to this feedback and, as a result, updated the Service Pack Support policy to provide customers with limited troubleshooting on unsupported service pack versions.